Shipping Policy & Rates
We ship to New Zealand and Australia
NEW ZEALAND RATES (NZD)
DOMESTIC
Orders $150 and up: FREE FREIGHT
Orders $0 - $149.99: NZD $8.95
RURAL
Orders $150.00 and up: NZD $10.00
Orders $0 - $149.99: NZD $19.95
AUSTRALIA RATES (AUD)
Australian Capital Territory, New South Wales, Victoria & Queensland: AUD $31
Western Australia & South Australia: AUD $33
Northern Territory: AUD $55
Tasmania: AUD $37
Rates above have been calculated using NZ Post Economy service small parcels. If you would like to order in bulk or your region is not available (within Australia), please contact us on sales@canterburybiltong.co.nz and we'll happily arrange a courier quotation for you. Please note that bulk orders may incur additional fees.
IMPORTANT NOTICE:
From time to time, parcels entering Australia may be held by Customs for inspection, which can result in delivery delays. While we do our absolute best to dispatch all orders within 24 hours of receipt, any delays that occur after the parcel has been collected are unfortunately beyond our control.
Please note that we cannot be held responsible for late deliveries due to customs processing or carrier delays, and refunds will not be issued for parcels delayed in transit. We appreciate your understanding and patience in these situations.
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Shipping Policy:
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Processing Time: All orders are typically packed on the same day if ordered before 12pm. Orders received after 12pm are packed on the next day. Please allow an extra day to process your order at peak holiday times (Xmas, Easter etc). Orders placed on Fridays or the weekend will be packed on Monday or the next business day if it falls on a long weekend.
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Shipping Rates: We offer free shipping on urban orders over $100 within New Zealand. For orders under $100, shipping rates are calculated at checkout based on the destination of your order.
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Delivery Time: Delivery time varies depending on your location and shipping method. Once your order has been shipped, you will receive a tracking number via email. Typically overnight in the South Island and 2 days to the North Island
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International Shipping: We offer shipping to Australia. Please see above important notice.
- Wholesale: Wholesale orders have different shipping rates and minimums.