Shipping Policy & Rates
CHRISTMAS AND HOLIDAY PERIOD 2024/25
Over this period, our team is running on reduced staff and production, because even legends need a breather! While we’ll do our best, orders might not fly out the door in our usual speedy 24-hour time frame. Please expect a few delays as our wonderful team takes a well-earned break (most likely dreaming of biltong).
We ship to New Zealand and Australia
NEW ZEALAND RATES (NZD)
DOMESTIC
Orders $100 and up: FREE FREIGHT
Orders $0 - $99.99: NZD $8.95
RURAL
Orders $150.00 and up: NZD $10.00
Orders $0 - $149.99: NZD $19.95
AUSTRALIA RATES (AUD)
Australian Capital Territory, New South Wales, Victoria & Queensland: AUD $31
Western Australia & South Australia: AUD $33
Northern Territory: AUD $55
Tasmania: AUD $37
Rates above have been calculated using NZ Post Economy service small parcels. If you would like to order in bulk or your region is not available (within Australia), please contact us on sales@canterburybiltong.co.nz and we'll happily arrange a courier quotation for you. Please note that bulk orders may incur additional fees.
___________________________________________
Shipping Policy:
-
Processing Time: All orders are typically packed on the same day if ordered before 12pm. Orders received after 12pm are packed on the next day. Please allow an extra day to process your order at peak holiday times (Xmas, Easter etc). Orders placed on Fridays or the weekend will be packed on Monday or the next business day if it falls on a long weekend.
-
Shipping Rates: We offer free shipping on urban orders over $100 within New Zealand. For orders under $75, shipping rates are calculated at checkout based on the destination of your order.
-
Delivery Time: Delivery time varies depending on your location and shipping method. Once your order has been shipped, you will receive a tracking number via email. Typically overnight in the South Island and 2 days to the North Island
-
International Shipping: We offer shipping to Australia.
- Wholesale: Wholesale orders have different shipping rates and minimums.